If you are seeing the error ‘Access Denied’ in the log and you have sufficient permissions to create and update AD users then the error could be related to User Account Control. Try right clicking the program exe and usingRead More
Knowledge Base
How can I schedule the deletion of Active Directory users?
How can I schedule to deletion of users from Active Directory? In this scenario HR provide you with a file (could be a db table) of users to be removed from Active Directory, the file is placed in the same locationRead More
How can I clean up Active Directory?
Please note: True Last Logon has now been replaced with AD Reporting. Do you have more users and computers objects in Active Directory than you actually have in the physical world? This is a common problem for most organizations, unless you have aRead More
Is there a way to change the date to the European format ? (dd/mm/yyyy)
You can change the way the date is shown in True Last Logon to dd/mm/yyyy by changing the Default Language from United States to United Kingdom via Settings\Default Language. True Last Logon Related Knowledge Base Posts – How can IRead More
Do you accept Purchase Orders?
We do accept purchase orders via fax or email. Please email your PO to [email protected] or fax it to +44 1457 778101. Related Knowledge Base Posts – Are updates and support included in the price? How will I receive theRead More
Are updates and support included in the price?
All updates and support are included for free for the first year. After year 1 you can purchase additional maintenance so you continue to receive support and updates. Orders Related Knowledge Base Posts – DoRead More