For the prerequisites required to run AD Phonebook, AD Self Update or AD Self Password Reset on a Windows 2016 server please see the link below. Installing on Windows Server 2016 Alternatively you can use the powershell script below to installRead More
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How do I add contacts to the AD Phonebook?
How do I add contacts to the AD Phonebook? You can’t directly add contacts to the phonebook but you can create a contact object in Active Directory and it will appear in the phonebook (assuming it meets the criteria youRead More
How do I move users to a new OU using AD Bulk Users?
If you are creating new users via the GUI you can click on the Destination button in the ribbon and then select the OU where you would like the users created (see below). Alternatively, you can use a column namedRead More
Do you accept purchase orders (to issue invoices)?
Yes, we accept purchase orders. Our standard payment term for purchase orders is 30 days NET. We accept payment by bank transfer, mailed check, and credit card; full details are on the quote or invoice. The invoice will be sentRead More
Can I activate the trial version I have configured?
I have installed the trial version and configured it just as I need it. If I purchase a license will I need to start over or can I activate the trial version I have installed? After purchasing a license you canRead More
Error: The specified directory service attribute or value does not exist
If you are seeing the error ‘The specified directory service attribute or value does not exist’ when trying to set a password using AD Self Password Reset then it is likely the user used in the configuration program is unableRead More
How can I see the operating systems of computer objects in Active Directory?
You can display operating system and other computer related data by choosing ‘Computers’ in the ribbon (deselect Users) and then from the pre-set columns choose ‘Computer related columns’. When you then click Start the program will query your selected Domain orRead More
Changing the Primary Group (primaryGroupID)
Do you need to change the Primary Group for users? Which group is primary is stored in an attribute named primaryGroupID. The attribute primaryGroupID isn’t shown in AD Bulk Users by default so you’ll need to add it to the attributesRead More
The New button on the Schedule tab is greyed out.
If the New button on the Schedule tab is greyed out check the local Users group has Modify access to the schedules.xml file found in the in the Configuration folder (c:\Program Files (x86)\Dovestones Software\AD Bulk Users\Configuration).
Setting the manager attribute for users in Active Directory
Starting with version 5.0.7.9 and above of AD Bulk Users you can set a users manager value using the managers username, distinguishedName or the managers employeeID. Internally in Active Directory a users Manager (seen on the Organization tab) is storedRead More
Which runs first RemoveFromAllGroups or AddToGroup?
You may need to remove users from all groups before adding them to a new group, for this reason RemoveFromAllGroups runs first followed by AddToGroup.
Access Denied when using AD Bulk Users
If you are seeing the error ‘Access Denied’ in the log and you have sufficient permissions to create and update AD users then the error could be related to User Account Control. Try right clicking the program exe and usingRead More
How can I schedule the deletion of Active Directory users?
How can I schedule to deletion of users from Active Directory? In this scenario HR provide you with a file (could be a db table) of users to be removed from Active Directory, the file is placed in the same locationRead More
How can I clean up Active Directory?
Please note: True Last Logon has now been replaced with AD Reporting. Do you have more users and computers objects in Active Directory than you actually have in the physical world? This is a common problem for most organizations, unless you have aRead More
Is there a way to change the date to the European format ? (dd/mm/yyyy)
You can change the way the date is shown in True Last Logon to dd/mm/yyyy by changing the Default Language from United States to United Kingdom via Settings\Default Language. True Last Logon Related Knowledge Base Posts – How can IRead More
Do you accept Purchase Orders?
We do accept purchase orders via fax or email. Please email your PO to [email protected] or fax it to +44 1457 778101. Related Knowledge Base Posts – Are updates and support included in the price? How will I receive theRead More
Are updates and support included in the price?
All updates and support are included for free for the first year. After year 1 you can purchase additional maintenance so you continue to receive support and updates. Orders Related Knowledge Base Posts – DoRead More
How will I receive the software after I purchase?
After payment you will be redirected to a page where you can download the software and license, if you aren’t redirected please email support and we’ll forward you a download link. Orders Related Knowledge Base Posts – Do you acceptRead More
I haven’t received my software after payment, where is it?
You should be redirected to a download location after payment, if our card processor needs to do additional checks we will send you a download link via email. If you don’t hear from us within 1 hour after purchasing pleaseRead More
Error 1301 Occurred while enumerating the groups. The group’s SID could not be resolved.
This error can occur when logging on to AD Self Update, AD Phonebook or AD Self Password Reset when you have installed the program(s) on a Microsoft 2008 R2 Server and you have authenticated against a 2012 Server Domain Controller.Read More